Reference

Privacy Controls Before You Join

Live Roulette, Jungle Delight and Aviator share one account wallet, and our Privacy Policy explains how we use the data needed to open that account, secure your session…

Account data useCookie choicesPayment data contextSupport contact paths
tema4d Privacy Controls Before You Join
PRIVACY HELP

Reach Us About Privacy Choices

Privacy questions should reach the team that can see your account record and payment context. Our live chat runs 09:00-23:00 WIB, email works for longer requests, and account inbox messages keep your privacy thread inside your profile. Tell us the mobile number on your account, the payment rail involved and the device you used, so we can find the right record without asking for extra data.

Team online

Live chat

Use live chat from 09:00-23:00 WIB when you need a quick privacy check, such as changing a mobile number, asking about cookies or confirming which DANA receipt is linked to your account.

Email privacy desk

Send longer requests to [email protected] when you want a written response about access, correction or deletion. Include your account ID and avoid sending full wallet screenshots unless we ask.

Account inbox

Open Profile > Messages when you want the privacy thread stored inside your account area. This helps us connect your request with login records, QRIS references and recent security checks.

DATA CARE

Your Data Stays Under Control

Good privacy handling is practical, not vague. We separate account identity, payment references, device records and cookie choices so each data set has a purpose.

Account data

We use your name, mobile number, email and login credentials to create and maintain your account. If you update Profile > Account Details, we keep a record of the change for security checks.

Payment references

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and account verification. We store receipt references, time stamps and status codes, not your full wallet password.

Cookie choices

Cookies help keep your session active, remember language settings and spot unusual login patterns. You can clear browser cookies at device level, then sign in again to rebuild a fresh session.

Device security

We record device type, browser version, IP range and login time to protect your account. A sudden change may trigger extra checks before access to Royal Fishing, Bingo or payment pages continues.

Retention periods

We keep account and payment records while your account is active and for a limited period needed for dispute handling, fraud checks and legal requests. Older support chats may be archived or removed.

Change requests

You can ask us to correct inaccurate data, close eligible records or explain a payment reference. We may ask for an OTP or matching account detail before making any privacy change.

Privacy Questions You May Ask

These answers focus on the privacy choices you have before and after opening an account. Use them to understand what we collect, why payment data is needed, how cookies behave on mobile and how to contact us when a record looks wrong. If your issue includes a DANA, OVO, GoPay or QRIS reference, include that detail in your support message.

We collect the details needed to create and secure your account: name, mobile number, email, password data, login records and device signals. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

Your payment rail helps us match wallet activity to your account and resolve disputes. We store references such as receipt code, time, status and amount, but we do not ask for your wallet password.

Yes. Contact live chat from 09:00-23:00 WIB or email [email protected] with your account ID and the detail that needs correction. We may verify you through OTP before applying the change.

Cookies keep your login active, remember basic settings and help spot unusual access. If you clear cookies in Android Chrome or iOS Safari, you may need to sign in again and pass security checks.

We share limited data only when a partner needs it for payment routing, fraud checks, account security or support tooling. The shared data is tied to the task, not a broad customer profile.

We keep records while your account remains active and for a limited period needed for disputes, fraud checks and legal requests. Support can explain which record type your request relates to.

Send your request through account inbox or [email protected]. We will verify your identity, check pending payments or disputes, then confirm what can be deleted, archived or retained for required reasons.